Ok...so to see if you have the wall in front of the globe you must of updated LW...Are you still running that update ??
With your Java 5.??, you can check what Java/s you have by going to the add/remove programs and let me know...
Also your modem/router has an inbuilt Nat Firewall which can cause all sorts of problems...
These are your instructions to Port Forwarding...
Port Forwarding for the Westell 6100
We will start with that...