I am running Windows XP SP2.
I have the Java 1.6, newly downloaded.

I recently purchased LimeWire Pro, version 4.12.11.

I installed it and it installed perfectly fine.

When I try to launch, the LimeWire window opens on the center of the screen for a second or two, then disappears. Nothing opens. Nothing happens. LimeWire never opens.

I've emailed customer support 5 times, beginning about a month or two ago, and have not received a response to this date.

Can anyone help? If not, can anyone tell me who to call or how I can find out about a refund, because the customer support people at LimeWire will not offer assistance.

I feel like I've been had.

Thanks.
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Edited to comply with the House Rules.
Do not divulge anyone's personal information in the forum, not even your own.