1. what OS version (eg: Windows 98, XP,OSX, Vista) ? XP
2. What firewalls you have ? Norton, windows turned off
3. How much ram ? 504 MB
4. Hard Disk space available ? 60GB
5. Connection type (eg: dialup, broadband, cable, etc.) ? Broadband
6.Modem what brand name & model numbers ? Belkin ADSL modem with wireless G router
7.Router brand name & model numbers ? Belkin no apparent model number
8. Where are you trying to connect from (house, apartment complex, school, student accommodation, work, etc.) ? house
9. What version,LimeWire & Java, are you using. Go to L/W's Help/About L/W, THIS show both LW & Java version.? LW 4.12.11 Java 1.6.0_01
10. Who is your ISP provider (Internet Service Provider) ? AOL
11. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ? YOUR TEST WORKED
12. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. Wireless Network connecting 2 laptops and a computor.
13. Is this your 1st try at LW, or is this a new problem with an experienced user.? New Problem with an experianced user.
14. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ? Yes
15. Have you given full permissions for LimeWire to pass through your Firewall ? Yes
16. XP users, Please state XP firewall on or off.? Off
17. In Start & remove Programs, Is this update Installed, "Security Update for Windows XP (KB931261)" ? Yes
If Windows Updates are not seen, Tick the box at top of page, (show updates)
18. Are you using Manual Port faward in LimeWire OR UPnP ? UPnp

Thanks