1. Not good using 2 software firewalls. Both Norton & Windows firewalls DO clash & cause problems, and in fact result in less security, not more. So choose one or the other & disable the other. Then configure the one you want to use; Firewall configuration instructions (click on link) _ OR _ User Cant Connect - LimeWire _ OR _ Configuring Norton Internet Security

2. In my experience most Webstar routers need port forwarding. However perhaps your model is very new & has reliable UPnP support (or perhaps the UPnP is not reliable). If not, then find your model or similar here & forward a port: PortForward.com - Free Help Setting up Your Router or Firewall. Most important step in forwarding a port in a router is the very first one, setting up a static ip.

Well a bit slow .. take your choice of advices lmao