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Old July 7th, 2007
katyvee katyvee is offline
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Join Date: July 7th, 2007
Posts: 4
katyvee is flying high
Red face New to LW - Can't connect

I installed LW today and have not been able to connect. Help!

1. OS version? (eg: Windows 98) Windows XP Professional
2. What firewalls you have? McAfee Personal Firewall Plus
3. How much ram? not sure (How do I find this?)
4. Hard Disk space available? not sure (How do I find this?)
5. Connection type? (eg: dialup, broadband, cable, etc.) broadband
6. Modem & router brand name & model numbers? ActionTec GT704WG
7. Where are you trying to connect from (home, school, work, etc.)? Home
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. LW 4.12 Java 1.6
9. Who is your ISP provider (Internet Service Provider)? Verizon
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? Test worked
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. No
12. Is this a your 1st try at LW or is this a new problem with an experienced user. 1st try at LW
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Yes, but I've followed the directions and put LW on my McAfee exceptions list and turned off the Windows firewall
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