1. OS version? Windows XP SP2 Home Edition
2. What firewalls you have? XP and Symantec as virus protect
3. How much ram? 1.25 gigs
4. Hard Disk space available? 50GB
5. Connection type? Broadband/Cable Comcast
6. Modem & router brand name & model numbers? Motorola cable modem-Linksys router
7. Where are you trying to connect ? From Home
8. What version of LimeWire (LW) & Java do you have? 4.12.15/ 1.6 Java
9. Who is your ISP (Internet Service Provider)? Comcast High Speed
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? It says your test worked.
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. No
12. Is this a your 1st try at LW or is this a new problem with an experienced user. New problem after purchasing Pro
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Yes.
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? UPnP enabled and tried port forward to 25000, no luck.
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall. Symantec
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland). USA
Stuck on "Starting Connection", No connections on connections tab.