1. OS version? Windows XP
2. What firewalls you have? Windows firewall
3. How much ram?don't know
4. Hard Disk space available?113 GB
5. Connection type? (eg: dialup, broadband, cable, etc.)cable
6. Modem & router brand name & model numbers?motorola surfboard SB5120
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? home
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.LW 4.12.6 Java 1.6.0_02
9. Who is your ISP (Internet Service Provider)?comcast
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?test worked
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. no
12. Is this a your 1st try at LW or is this a new problem with an experienced user.new problem (experienced user)
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? yes
http://www.gnutellaforums.com/attach...1&d=1158099342
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? don't know
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland). USA

These are all contained within the sticky Connection problems? Check here first! but possibly some people are getting a bit confused or lost when we direct them to this sticky & ask them to provide their details.