Yes I had AVG installed before and you're right, perhaps remnants of the previous installation remain. But how do I get rid of them? Actually I also believe that these remnants are preventing ANY anti-virus program from installing - they are clashing with any a/v I try to install. Believe me I've tried many. Another problem is that I cannot post a thread on the AVG forum as one has to be a member and to become one you need to activate membership via an installed AVG anti-virus, which I cannot.

God help me...........