Thanks to both of you for your help. I did look on this list (
Bad ISPs - AzureusWiki) and Qwest is on there for limited bandwidth, so I think that is the problem. We will be changing providers on Wednesday (previously scheduled) and this particular company has no limits. Thanks, Wondering Why, for that link.

I will just be patientand see what will happen after Wednesday.
Thanks again! I will post and let you now if that was the problem.