1. OS version? Win XP SP1

2. What firewalls you have? Just Windows, but have disabled it during attempted fixes.

3. How much ram? 2GB

4. Hard Disk space available? 48GB

5. Connection type? (eg: dialup, broadband, cable, etc.) Not sure...Cable

6. Modem & router brand name & model numbers? not sure I just plug it in the wall

7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? college dorm

8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...). LW 4.12.11

9. Who is your ISP (Internet Service Provider)? not sure
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? "Your test worked!"
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. i guess

12. Is this a your 1st try at LW or is this a new problem with an experienced user. Experienced.
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? _ click here to see Sample image Yes, brick wall, even with Windows firewall fully disabled.

14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled?

15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall CA, but it's turned off during resolution attempts.

16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland). USA