Be patient. I'm the only one on here helping right now & it's busy. We're all volunteers & it's the weekend.
I haven't used Phex much but it seems like a good app to me. To learn more about Phex, have a look here.
http://www.gnutellaforums.com/233854-post1.html
I don't know why some apps work for people & others don't. Did you try out the free basic LW before you bought Pro?