1. OS version? (eg: Windows 98)
Microsoft Windows XP Home Edition Version 2002 Service Pack 2
2. What firewalls you have?
Windows Defender
3. How much ram?
480 MB
4. Hard Disk space available?
Free Space 26.3 GB
Total Space 55.6 GB
5. Connection type? (eg: dialup, broadband, cable, etc.)
Broadband
6. Modem & router brand name & model numbers?
Broadband Router LinkSys Wireless G 2.4 GHZ 54 Mps
ARRIS Touchstone Telephony Modem Model TM 402P/110
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)?
House
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
LW 4.14.8
Java 1.6.0_03
9. Who is your ISP (Internet Service Provider)?
Comcast Cable
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?
The test worked
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
No
12. Is this a your 1st try at LW or is this a new problem with an experienced user.
LW used to work a year but for some reason now it hangs. I didn't make any changes ( no new applications or software was added etc........)
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? _ click here to see Sample image
Yes I see a Brick Wall
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled?
I'm not sure how do I confirm?
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall
I'm on Running Windows Defender no other sowftware
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland).
USA