It states its attempting to connect and never does. It also says there is a firewall, yet I have turned off windows firewall and the ISp has no firewalls in place.

Here is the information requested for help:
1. Windows XP
2. Windows (turned off)
3. 256mb
4. 2.0 gb
5. cable
6. Scientific Atlanta DPC2100r2
7. home
8. 4.14.10
9. Charter Cable
10. your test worked
11. no
12. 1st try
13. yes

Can someone please help me with this.

Thanks,