Try the advice here:
all of a sudden will not connect (a fix to try)
You'll know if you've deleted the preferences folder properly...when you start LW, you'll go through the setup wizard again & all the settings within LW's options will have changed.
If you didn't have to go through the setup wizard, try deleting the preferences folder again. See this post, points 1 - 6 for basic instructions.
One bar, connection problems
If nothing there helps, please give us your details.
System details - help us to help you -> Provide these details when you post!!!
LW has a 'no refund' policy for Pro, because basic LW is free.
Please don't get angry at us, we don't work for LW