I have been using LW for about 3 years, and have never experienced any problems. I can connect to LW Pro with turbo charged signal, but on my connections tab, all are showing as outgoing only. I can perform searches, and receive plenty of results, but can not download anything. I have included all my information that I knew answers to. Thanks in advance for your attention, time and patience.

1. OS version? Windows XP

2. What firewalls you have? Norton & Windows, but Windows is off.

3. How much ram? 2GB of RAM, 1.15 avail

4. Hard Disk space available? 55GB of HD avail

5. Connection type? (eg: dialup, broadband, cable, etc.) DSL

6. Modem & router brand name & model numbers? 2Wire 1701HG Gateway

7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? house

8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. LW 4.14.8, Java 1.6.0_03

9. Who is your ISP (Internet Service Provider)? AT&T

10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? got msg 'Your Test Worked'

11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. wireless network with laptop, but computer in question has wired connection

12. Is this a your 1st try at LW or is this a new problem with an experienced user. been using for about 3 yrs, 1st time with major problem I could not solve

13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? brick wall has always been there, but did not present a problem before

14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? not sure about this one

15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall. using Norton Internet Security, tried changing port settings in LW, but could not find where to change in Norton. Seems like there used to be a way to set a range or something, not sure, haven't had to deal with that issue in a while.

16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland).


[COLOR=#ff0000****** in the US[/color]Please advise if any additional information is needed. Thanks again.

I can be reached at *email address removed* or *email address removed*.