I am hoping you can help figure out why I still can not connect, I have tried uninstalling and reinstalling, I have deleted the LW directory, I have turned off my System security, I have tried changing the port numbers-
I called my IP and they told me they do not support LW and I need to subscribe to their muc=sic service....HELP

1. OS version? Windows Vista Home Premium
2. What firewalls you have? Norton, with an exception to allow LW
3. How much ram? Not sure
4. Hard Disk space available? 170.67 GB
5. Connection type? Cable
6. Modem & router brand name & model numbers? PCI softdata fax modem- internal modem
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? House
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. LW14.4
9. Who is your ISP (Internet Service Provider)? WOW
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? It says test worked
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. No
12. Is this a your 1st try at LW or is this a new problem with an experienced user. Have used LW for months with no problems, this is sudden-
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? _ click here to see Sample image Yes, but Norton configuration show LW allowed
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? Not sure-
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland). United States