1. OS version? Vista

2. What firewalls you have? Norton 360

3. How much ram? 2GB

4. Hard Disk space available? 67.5BG

5. Connection type? Cable

6. Modem & router brand name & model numbers?
Router: LinkSys WRT350N
Modem: Motorola SB5100

7. Where are you trying to connect from? House

8. What version of LimeWire (LW) & Java do you have?
LimeWire: 4.15.1
Java: 1.6.0_03

9. Who is your ISP (Internet Service Provider)? Time Warner Cable (Road Runner) http://www.rr.com

10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? Test Worked...


11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. I sharing the internet wirelessly with another laptop which is XP and it works fine.

12. Is this a your 1st try at LW or is this a new problem with an experienced user. New problem ive been using Limewire fine for 2 years

13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Yes but I have ny norton set to allow (and have turned it off) and have Vistas Firewall off

14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? UPnP Enabled

15. What security programs are you using (antivirus etc)? Norton 360, System Mechanic 7, Spybot S&D, Windows Defender.

Norton Is set to Allow. System Mechanic doesnt seem to be blocking anything its setting to do so is turned off. I Uninstalled Spybot and turned Windows Defender off.

16. What country are you living in? I Live Ohio, USA