1. OS version? XP Pro
2. What firewalls you have? Windows, LW is checked as exception
3. How much ram? 1 gig
4. Hard Disk space available? 68 gigs
5. Connection type? dsl
6. Modem & router brand name & model numbers? Siemens SpeedStream 4200, firewall is off, port 6346 is open
7. Where are you trying to connect from ? home
8. What version of LimeWire (LW) & Java do you have? LW 4.14.12, Java 1.6.0_03
9. Who is your ISP? Windstream
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? "cannot display page"
11. Are you sharing the connection with other computers or p2p sharing programs? no
12. Is this a your 1st try at LW or is this a new problem with an experienced user. LW worked before on this computer with different ISP (comcast) and a cable connection. I have uninstalled LW and deleted all files, then reinstalled.
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? _ click here to see Sample image Yes
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? port forwarding
15. What security programs are you using? Norton AV, spybot SD, Adaware
16. What country are you living in? USA