1. OS version? (eg: Windows 98) windows vista i am the adminstrator
2. What firewalls you have? norton internet secruity (limewire set as an exception) and windows firewall also got an exception
3. How much ram? not sure
4. Hard Disk space available? 64gb
5. Connection type? (eg: dialup, broadband, cable, etc.) cable
6. Modem & router brand name & numbers? dont know
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? home
8. What version of LimeWire line wire 14.16.6 java 1.6.0_03
9. Who is your ISP (Internet Service Provider)? bell
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? it says your test worke
11. Are you sharing the connection with other computers or p2p sharing programs? no
12. Is this a your 1st try at LW or is this a new problem with an experienced user. experienced user (just got new computer)
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? yes i do click here to see Sample image
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? dont know
15. What security programs are you using (antivirus etc)? norton
16. What country are you living in? canada

i just bought a new computer and i downloaded limewire and it wouldnt connect then it connected (i dont know what i did) and i downloaded a couple songs now it will not connect i tried eveything that was on the sticky note and it still wont connect