that is part of the problem I am at work and do not have access to all of the information you need! I have tried everything I have found to do but it still shows a firewall found. I guess I will just not be able to use this at work. Thanks for the help anyway.

all I can tell you is we use windows XP. dell computers, I am on a network of computers and have several firewalls. Not sure of the I.P. or modem info.