1. OS version? (eg: Windows 98) If using Windows Vista, please tell us whether you have an Administrator user account.Windows XP SP2
2. What firewalls you have?Windows firewall only.
3. How much ram?not sure
4. Hard Disk space available?not sure
5. Connection type? (eg: dialup, broadband, cable, etc.)broadband
6. Modem & router brand name & model numbers?Westell c90-610030-06
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)?My home
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.4.16.6 Pro 1.6.0_03
9. Who is your ISP (Internet Service Provider)?Bellsouth( AT&T)
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?Your test worked
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.NO
12. Is this a your 1st try at LW or is this a new problem with an experienced user.I had the older version of LW it would connect but I upgraded to Pro and it will not connect. Shows brickwall and connection bar stays at one bar.
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? _ click here to see Sample imageYes
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled?UPnP enabled.
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall.I have Windows firewall only, I have tried every thread and possible fix I could try but nothing works.
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland).USA