most likely this program you refer to has LW on its list of 'trouble'....does this software allow you to put things on the ignore list?...if so, then determine exactly what file from LW is being deleted and put it on said ignore list

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So Long and Thanks for All the Files
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Beware of the big 3 insurance companies in Texas! Read your policies carefully (maybe you'll need a lawyer) Allstate, Farmers & State Farm are overextended and their 'coverage' is worthless...a true waste of your money Read This