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Old March 5th, 2008
Jenna217 Jenna217 is offline
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Join Date: March 5th, 2008
Posts: 3
Jenna217 is flying high
Default Cannot Connect - Using Advanquest

Hello! I've tried all the tech suggestions here that pertain to me and I'm still not getting connected onto Limewire.

Here's my info:
1. OS version? Vista - Admin account
2. What firewalls you have? Windows and NetDefense
3. How much ram? 2046MB
4. Hard Disk space available? 73% free
5. Connection type? DSL
6. Modem & router brand name & model numbers? Netgear Wireless
7. Where are you trying to connect from: house
8. What version of LimeWire (LW) & Java do you have? LW 4.16.6 and Java 6
9. Who is your ISP (Internet Service Provider)? NDtel
10. Do this simple test for us. What happens when you go there?: 'Your test worked!'
11. Are you sharing the connection with other computers or p2p sharing programs? no
12. Is this a your 1st try at LW or is this a new problem with an experienced user: Had LW on my XP system that had Norton - first time using it with my new Vista that has Advanquest Systemsuite 8 antivirus with NetDefense firewall
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? yes
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? (sorry - computer stupid about this question)
15. What security programs are you using (antivirus etc)? Advanquest Systemsuite 8 antivirus with NetDefense firewall
16. What country are you living in? USA

So frustrating - I checked my netdefense and it has LW on it's allowed list - also double checked windows firewall to make sure as well. Don't know what else to check or to tweak. Suggestions are most welcome!

Edited to add: My sister is on LW right now sitting right next to me dl'ing files. She has XP with mcafee antivirus.

Last edited by Jenna217; March 5th, 2008 at 10:33 PM. Reason: added info
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