I first downloaded LW 4/8/08.I used it the first few days & downloaded 8 songs.After that I went back two days later & was unable to get a full signal.I still cant get a full signal & all I did was update my windows.My computer is new.I do not know what else to do?Could someone please help me out so that I can get what I have paid for and to get started with a good experience with this program?

Thank you very much,Ellimay