1. OS version? (eg: Windows 98) If using Windows Vista, please tell us whether you have an Administrator user account. Windows ME
2. What firewalls you have? Microsoft windows
3. How much ram? don't know how to answer that, not certain where to find it. sorry.
4. Hard Disk space available? 47 Gb
5. Connection type? (eg: dialup, broadband, cable, etc.) Cable
6. Modem & router brand name & model numbers? Linksys WRT54G
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? House
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. LW 4.16.6, Java 1.5.0_06
9. Who is your ISP (Internet Service Provider)? Comcast
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? test worked
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. not sharing
12. Is this a your 1st try at LW or is this a new problem with an experienced user. Have used LW about 2 1/2 years, new problem.
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? _ click here to see Sample image yes
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? I don't know how to see if we are port forwarding, I have LW set up on UPnP tho and changed port to 65000 as well as changing it on Windows firewall.
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall Symantec, and I wonder if there is something in there that is causing this.
16. What country are you living in? US