1. OS version? (eg: Windows 98) If using Windows Vista, please tell us whether you have an Administrator user account. - Windows XP SP3
2. What firewalls you have? - Windows standard & Panda Internet Security
3. How much ram? - 1GB
4. Hard Disk space available? - 100GB
5. Connection type? (eg: dialup, broadband, cable, etc.) - Primary was Cox Cable direct modem hookup, Now I stay connected to a Sierra Wireless AT&T AirCard 875U
6. Modem & router brand name & model numbers? - Sierra Wireless AT&T AirCard 875U & Original Modem was a Motorola SurfBOARD
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? - Work & Home
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. - LimeWire 4.17.0 Pro & Java 1.6.0_05
9. Who is your ISP (Internet Service Provider)? I use regular IE 7 but my bill comes from Cox Cable
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? - Displays 'Your test worked!'
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. - No not at this time
12. Is this a your 1st try at LW or is this a new problem with an experienced user. - Experienced user, been using LimeWire services for years
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? _ click here to see Sample image - Yes
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? - UPnP should be enabled
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall - Panda Internet Security 2008 & Basic Windows firewall setup
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland). - USA

APPRECIATED...