1. OS version? Windows Vista Administrator

2. What firewalls you have? McAfee

3. How much ram? 2 gigs

4. Hard Disk space available? 205.5 gigs

5. Connection type? broadband

6. Modem & router brand name & model numbers?

7. Where are you trying to connect from? house

8. What version of LimeWire (LW) & Java do you have? 4.16.7 LW and 1.6.0_05

9. Who is your ISP (Internet Service Provider)? T mobile
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? My test worked

11. Are you sharing the connection with other computers or p2p sharing programs? one other laptop (my wife's)

12. Is this a your 1st try at LW or is this a new problem with an experienced user? New problem

13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Yes

14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? Don't know

15. What security programs are you using (antivirus etc)? McAfee and Windows Defender

16. What country are you living in? Germany