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Old June 25th, 2008
kathyrose kathyrose is offline
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Join Date: June 25th, 2008
Posts: 2
kathyrose is flying high
Default Help, I can't connect

I've been using Limewire for a couple of years now and I can't seem to connect. Nothing has changed on my computer since I used it last and I've tried the solutions offered. Can anyone offer any help?


1. OS version? (eg: Windows 98) Windows XP.
2. What firewalls you have? 2, windows firewall and telus security firewall. Both have limewire exceptions
3. How much ram? 1.00 GB ram
4. Hard Disk space available? not sure but it's alot
5. Connection type? (eg: dialup, broadband, cable, etc.) i think broadband, it know it's high speed
6. Modem & router brand name & model numbers? Router is 2wire gateway model number not sure where to look
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? house
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. Limewire 4.18.3 and Java 1.6.0_05
9. Who is your ISP (Internet Service Provider)? Telus
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? My test worked
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. no
12. Is this a your 1st try at LW or is this a new problem with an experienced user. new problem, i've been using for 2 years plus
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? _ click here to see Sample image Yes
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? i believe its UPnP enabled
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall I use Telus security
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland). Canada
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