1. OS version? (eg: Windows 98) Windows XP home
2. What firewalls you have?windows and norton
3. How much ram?2gb
4. Hard Disk space available?20gb
5. Connection type? (eg: dialup, broadband, cable, etc.)Cable
6. Modem & router brand name & model numbers?Modem RCA router Lynksys
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)?House
8. What version of LimeWire (LW) & Java do you have? 9. Who is your ISP (Internet Service Provider)?4.12.11
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? tests pass
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.No
12. Is this a your 1st try at LW or is this a new problem with an experienced user. New problem... used LW for years now
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Had a brick when LW was turning on.... Now it doesnt so cant tell
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? dont know
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall Norton....
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland). USA
This is the message I get when I try to turn LW on

LimeWire was unable to initilize and start. Thhis usually do to a firewall program blocking LimeWire's access to the internet or loopback connection on the local machine. Please allow LimeWire access to internet and restart LimeWire.

thanks in advance