1. OS version? (eg: Windows 98) Windows Vista, I have an Administrator user account.
2. What firewalls you have?windows and mcAffe
3. How much ram? a lot I think
4. Hard Disk space available? most
5. Connection type? (eg: dialup, broadband, cable, etc.) broadband I'm guessing, I use an ethernet cable at my new apartment. How do I find this out?
6. Modem & router brand name & model numbers? ?
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? appartment complex
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. 4.14.10
9. Who is your ISP (Internet Service Provider)? um
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? ie cannot display...
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. um? no? there are three of us in the apartment
12. Is this a your 1st try at LW or is this a new problem with an experienced user. new- It worked in america, I came to Ireland for the summer and it hasn't worked here. I've only tried one internet connection, but its the only one easily availible. My friend has the same problem.
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? yeyes
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled?
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall McAfee and anything that came with the computer
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland). Ireland right now