Hi Heartoftheocean1986. There seem to be dozens of us with this problem. I have tried all the variations of settings and come to realise it is nothing to do with any of this. I am working with Vista also and everything was fine until I went to 4.14.3. Might not work for you but I find Saturday afternoons through Sunday is about the only time I can get all green bars showing connection. I'm Eastern time.. Give it a try. I know how frustrated you are believe me - we all are.