I am so unhappy with Limewire. I bought Limewire Pro and duly loaded it. But it doesn't work. Whenever I do a search it issues a message saying that it is connecting to the network, then issues no results for my search. I have tried to do all the suggestions in support pages. Then, I had to cope with a rude Limewire technical "support" person who told me I had to say what the problem was without describing the problem! I'm not joking! When I did my best all I got back was all the same info that I had already tried from the Limewire website. So I decided to get my money back. Now I discover Limewire has a strictly no refunds policy. It appears to be a rip off because I cannot get the technical support I need.