1. OS version? Vista - I am the administrator
2. What firewalls you have? Norton 2008
3. How much ram? 2038MB
4. Hard Disk space available?
5. Connection type? DSL
6. Modem & router brand name & model numbers? D-Link
7. Where are you trying to connect from? Home
8. What version of LimeWire (LW) & Java do you have? 4.18.5 and 1.6
9. Who is your ISP (Internet Service Provider)? NetFlash
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say !'. What happens when you go there? Your test worked
11. Are you sharing the connection with other computers or p2p sharing programs? I'm not sure - I don't think so
12. Is this a your 1st try at LW or is this a new problem with an experienced user: Its happened off and on.
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Yes
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? I don't know
15. What security programs are you using (antivirus etc)? Norton Antivirus 2008
16. What country are you living in? Ontario Canada