1. OS version? (eg: Windows 98)
If using Windows Vista, please tell us whether you have an Administrator user account. I use Vista
2. What firewalls you have?
none blocking LW, but I use McAfee
3. How much ram?
I don't know how to find this
4. Hard Disk space available?
39.1 GB out of 99.7 GB
5. Connection type? (eg: dialup, broadband, cable, etc.):
cable
6. Modem & router brand name & model numbers?:
Modem:RCA- DCM 235, router: Linskys WRT54G V8
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)?:
house
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help bar > About LW...) Will show both LW & Java version.
_ Click to see Sample image: LW: 4.18.6 PRO, JAVA: 1.60-oem
9. Who is your ISP (Internet Service Provider)?:
Comcast
10. Do this simple test for us. Using your browser go here:
http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?:
'Your test worked!'
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.:
No
12. Is this a your 1st try at LW or is this a new problem with an experienced user.:
New problem, existing user
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?
_ click here to see Sample image : YES
14.
For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled?:
I don't know
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall

:
I checked this, and it is not blocking LW, I am using McAfee
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland).:
USA CAN SOMEONE HELP PLEASE!!! THANK YOU!