Does your account show you paid Lime Wire LLC ? If it was any other, then it was not the official site. Contact limenathan (click on link) as sometimes there are glitches with payments & receiving your LW. Normally you'd receive an email with a link to your personal download page. But sometimes people have junk filters that block the email from being received. Also, sometimes people make the mistake of forgetting which email they used or using a dud one or mistyping their email addy in at time of purchase.