Hi!
I'm having the same problem. I have Windows XP, Verizon FiOS - Uninstalled LW 4.16 - then installed LW 4.18. Cannot get any further than the first little green bar to connect. Have restarted until my face is blue. Disconnected and reconnected.
Can anyone help the big dummy here?
I'd appreciate your time!
Diane
Update: Nevermind. Just went back to LW and found all my green bars decided to make an appearance! Yay!
Thanks anyway!