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Old January 14th, 2009
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Join Date: October 18th, 2004
Location: Perth, Australia
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For starters, none of the helpers here work for LW. We're volunteers who help out in our spare time... so you won't get a reply from LW's tech support here

When did you download Pro & did you download from Lime Wire ยป Download LimeWire

Do you have your CC statement for that time? Who appears as the vendor for your Pro payment? If you don't have your CC statement, did you get a receipt after buying Pro? If so, who is the receipt from?

After you buy Pro from the official site, you should recieve an email from LW with a link to your Pro personal download page. Do you have that email?
If you paid the official site for Pro, I don't know why you would get at least 3 emails about your purchase. Check your emails & tell us who those emails were sent by.

Where did you send your tech support email (which address)?

Which Pro did you buy (6 months worth of free updates & support for $21.95, 12 months of free updates & support for $34.95 or the one-off payment of $13.95 which has no free updates & no support)??
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