1. OS version? Windows XP
2. What firewalls you have? -Windows only
3. How much ram? 3Gb
4. Hard Disk space available? 145 Gb
5. Connection type? Broadband DSL
6. Modem & router brand name & model numbers? (Netgear WGT624v3) Modem is Alltel
7. Where are you trying to connect from? House
8. What version of LimeWire (LW) & Java do you have? Limwire: 4.18.8
Java: 1.6.0_11
9. Who is your ISP (Internet Service Provider)? Alltel
10. Do this simple test for us. Using your browser go here:
http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? It does nothing and just times out
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. Only another laptop using wireless internet I have another desktop musing the internet with me, but no P2P.
12. Is this a your 1st try at LW or is this a new problem with an experienced user. New problem with experience user. I have used this version on another computer and recently bought a laptop. Now I can't connect-stillusing the same software as before and, as far as I know, everything is the same just a different computer.
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Yes definetly there, but the exception is checked. also, i turned it off and nothing changed.
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? UPnP is enabled I am not port forwarding and yes, UPnP is enabled.
15. What security programs are you using (antivirus etc)? AVG8 - I have entered an exception for LW. Also turned it off with no results.
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country. USA
7. Has anything in your setup changed recently? Have you updated your version of LW or Java? Have you added any new software or new hardware? Have you updated any software? Have you moved house, changed internet plan or ISP etc etc? I restored my laptop back to factory settings, but it previously worked 1st time I have a new computer (Laptop)
I'm sending this to you because this problem really has me blinded. I have turned off the preferences and turned off the "show Tips at start up". I have changed port numbers, but have to say I'm out of my knowledge base on this stuff. I re-installed LW and it, again, set the port for "Listen-in" but still nothing. I don't know where the Gnutella.net file is (you suiggsted to turn it off or delete it. I guess I'm a little confused on that point.
thanks for your help..