1. OS version?
Windows Vista, I am pretty sure I have admin access.
2. What firewalls you have?
Windows Firewall, and McAfee 3. How much ram?
1GB
4. Hard Disk space available?
81.6GB 5. Connection type (eg: dialup, broadband, cable, etc.)?
Cable
6. Modem & router brand name & model numbers?
Linksys WRT54GS
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)?
Home 8. What version of LimeWire (LW) & Java do you have?
Using LW 5.0.11, and Java 1.6.0_11 9. Who is your ISP (Internet Service Provider)? [B*******er[/B]
10. Do this simple test for us. Using your browser go here:
http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?
It said your test worked 11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
I don't believe so
12. Is this a your 1st try at LW or is this a new problem with an experienced user?
New problem with an experienced user
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?
_It says "You are behind a firewall, and do not support firewall transfers
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? UPnP is Enabled
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall
McAfee
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland). USA
17. Has anything in your setup changed recently? Have you updated your version of LW or Java? Have you added any new software or new hardware? Have you updated any software? Have you moved house, changed internet plan or ISP etc etc? I upgraded to LW 5.0.11, but I started having the same problem with 4.18.8, which is why I upgraded.
Please help me connect. I can't figure out why it won't work. Thanks for your help and advice.