Hi thanks so much for the reply.
I purchased LW on 2/10/08 for $49.95. I paid thru Paypal to Clkbank, order # YJ2V7SHD username:ds0304 password 1952. This was a lifetime subscription to LW thru clk*bank.com. The product ID: 50083-031-2189483-02548.
If you think I can get my money back that would be great.
I downloaded the older version of LW that I liked (4.18). Thank you for that information. I got it to go once and never again. I have tried everything in the thread. I have changed the norton firewall settings. My window security is off. I added the listening port. I uninstalled and reinstalled. I have gone to advanced options in LW and norton. I have done everything I have read about. Still only one bar of conection

. Please are there any more suggestions?
Thanks Bambi_D