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Old March 4th, 2009
kcbug33 kcbug33 is offline
Join Date: March 4th, 2009
Posts: 4
kcbug33 is flying high
Default sbg900 connection issues

Hello. Ever since i got a new modem i am unable to connect to limewire or frostwire. I uninstalled limewire and switched to frostwire but it's a no go.

Here is the requested info:

1. OS version? Vista and yes, am the administrator
2. What firewalls you have? I think all are off. I can't find any that are on.
3. How much ram? 1gb
4. Hard Disk space available? 150 gb
5. Connection type? (eg: dialup, broadband, cable, etc.) Cable
6. Modem & router brand name & model numbers? SBG900
7. Where are you trying to connect from (home, school, work, etc.)?
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
9. Who is your ISP provider (Internet Service Provider)? Comcast
10. Do this simple test for us. Using your browser go here: The page should say 'Your test worked!'. What happens when you go there? It works
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. Nope
12. Is this a your 1st try at LW or is this a new problem with an experienced user. new problem, used for years
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Yes

14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? UPnP is enabled
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall McAfee and yes, firewall is off. Off in windows too
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland). USA

Thank you so much in advance!!!!
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