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Old June 3rd, 2009
rob7490 rob7490 is offline
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Join Date: June 3rd, 2009
Posts: 1
rob7490 is flying high
Default rob7490 (connection probs, first time using LW)

1. OS version? XP Admin
2. What firewalls you have? McAffee Enterprise 8.5
3. How much ram? 1 GB
4. Hard Disk space available? 7.39 on C, 97.5 on E
5. Connection type? Cable
6. Modem & router brand name & model numbers? Motorola SBG 900
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? HOME
8. What version of LimeWire LimeWire 5.1.3 Pro
9. Who is your ISP (Internet Service Provider)? Time Warner / Road Runner
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? Your test worked
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. no
12. Is this a your 1st try at LW or is this a new problem with an experienced user. 1st try with LW. Used uTorrent
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? _ click here to see Sample image
If you're using LW5, there's no firewall icon. In LW go tools > advanced tools...there you'll see whether you're behind a firewall or not.
Click on thumbnail to enlarge the image.
Yes, behind a firewall

14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? Port forwarding
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall McAfee 8.5
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland). USA
17. Has anything in your setup changed recently? Have you updated your version of LW or Java? Have you added any new software or new hardware? Have you updated any software? Have you moved house, changed internet plan or ISP etc etc? ALL NEW
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