Thanks!! That did it-I just needed to make an exception for LW5 in my firewall. It's interesting that I could acknowledge all the other users but couldn't download from them quickly even though it was "firewalled". Now that it's downloading better-any more advice on how to cut back on the resources it drains? If I have nothing but LW open & my Trend Micro-my computer can't run anything else-much less quickly. Is there a way I can set it to use only 1/2 my resources so I can work while it downloads??