1. OS version? (eg: Windows 98) If using Windows Vista, please tell us whether you have an Administrator user account. WINDOWS XP 2. What firewalls you have? THE COMPANY OF MY INTERNET 3. How much ram? HOW MUCH WHAT ? 4. Hard Disk space available? WHERE DO I SEE IT ? 5. Connection type? (eg: dialup, broadband, cable, etc.) CABLE 6. Modem & router brand name & model numbers? WHAT ? 7. Where are you trying to connect from? HOUSE 8. What version of LimeWire (LW) & Java do you have? 4.12.6 AND HOW CAN I KNOW FOR JAVA ? 9. Who is your ISP (Internet Service Provider)? WHAT ? 10. MY TEST WORKED. 11. Are you sharing the connection with other computers or p2p sharing programs? NO. 12. Is this a your 1st try at LW or is this a new problem with an experienced user. NO, THIS PROBLEM HAPPENED TO ME BEFORE, BUT IT FIXED ITSELF. 13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? YES 14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? WHAT ? 15. What security programs are you using (antivirus etc)? ANTIVIRUS BUT LIMEWIRE IS AUTHORIZED 16. What country are you living in? CANADA 17. Has anything in your setup changed recently? NO
Thanks for helping !
Last edited by GirlyGirl; November 4th, 2009 at 03:45 PM.
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