 Help!! Can't Connect to LW5
System details:
1. OS version? Win Xp service pk2 Administrator account
2. What firewalls you have? Verizon Internet Security Suite
3. How much ram? 1 GB
4. Hard Disk space available? 80 GB
5. Connection type? DSL
6. Modem & router brand name & model numbers? Westell Versalink model 327W
7. Where are you trying to connect from- house
8. What version of LimeWire (LW) & Java do you have? LW 5.4.6 Java 1.6.0._17
9. Who is your ISP (Internet Service Provider)? Verizon
10. Do this simple test for us. Using your browser go here: Get diagnose connection problem
11. Are you sharing the connection with other computers or p2p sharing programs? Have home networking no other p2p sharing
12. Is this a your 1st try at LW or is this a new problem with an experienced user. I had it before don’t know why I have a problem now, computer crashed since reformatting haven’t been able to get it
13.LW5, there's no firewall icon Nothing there
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? yes
15. What security programs are you using (antivirus etc)? Verizon Internet Security Suite exception allowed for LW also turn off windows firewall and also tried it with windows allowing it
16. What country are you living in? USA
17. Has anything in your setup changed recently? Have you updated your version of LW or Java? Have you added any new software or new hardware? Have you updated any software? Have you moved house, changed internet plan or ISP etc etc? I updated LW an Java, No other known changes  |