Hey, thanks so much for taking the time to help. I'm not very computer savy and usually need basic step by step instructions. I was finally able to get LW to install using the offline installer, disabling Norton, and going into internet options advanced and checking the box allowing software to download with invalid signature. I do have the issue of 2 copies of jre and hope they will coexist. The 64bit copy is on a raid drive D and the 32 bit copy is on the system C drive. I have LW on the D drive. This is my first time using a forum for help; certainly won't be the last.