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Old April 6th, 2010
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Join Date: June 30th, 2004
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There is no refund of LW Pro purchase, this has always been noted on the purchase page.
How much did you pay for your LW Pro?
There were 3 options for purchasing LW Pro. 1. 12 months support. 2. 6 months support. 3. One off copy of LW Pro with no support. (This 3rd option has recently changed to 3 month support.)

On the LW support page you need to enter the email address you purchased LW Pro with.

For connection problems, first try these suggestions If LW 5 Will Not Connect & if still not work then post back your set up details.
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