I see there is more than one version of LW 4.14 (.8 and .12), as well as 4.12.6 and 4.16.7. Any input as to the best to pick from, given the issues we've been discussing? I assume it's either 4.14.8 or 4.14.12 - which one for fastest, broadest, and most reliable to connect and finish incomplete downloads? Is there a need to install any of the ConnectFixes you listed first, or try LW first and, as long as it connects OK, no need for any ConnectFixes? Thanks again.