I open my mobile phone and turn on Bluetooth on it.

I insert the adaptor card in the slot on the front of my laptop.

The memory card is not removed from the mobile phone.

Then I click on the bluetooth icon in MY COMPUTER folder on my laptop.

I then transfer the photos from the phone to the laptop.

(I use Windows 8.1)

Now, suddenly I keep getting the notice "FTP LOST CONNECTION".

Why?

FTP is correctly installed on my computer.

The mind boggles!

Please, please, help me, am awfully frustrated by computer navigation at my advanced age.

MANY, MANY THANKS.

Joe