Having not taken 4yrs of business, I would hypothesize that the way to get on top is to NOT **** off the end users.

So Meorphus hijacks my connections and I'm supposed to suppport them, thus putting them "on top"?

And just how long do you think that a company that does business this way will be around in order to give its developers paychecks?

I'm not trying to get into a pissing contest, but the business model that you put forward is critically flawed.

If I were you, I'd see if I could get a refund from ICS or wherever it was that you spent those 4 yrs.